Digital Event | April 20-21, 2021

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Be there when ICMI Contact Center Expo: A Digital Experience returns April 20-21, uniting professionals looking to enhance the customer experience in an industry in constant transformation. We’re committed to creating a safe environment for collaboration, where contact center pros, industry-leading speakers and solutions providers can network via cutting edge and unbiased content with a truly unique and interactive virtual event platform.

See what attendees had to say about our 2020 Digital Experience: 
“In these uncertain times, it is more important than ever to stay connected with the contact center community and find out what other top companies are doing to maintain continuity of the customer and employee experiences. The sessions offered at ICMI range from general to specific topics which ensures there is always something for everyone, whatever their current role might be. As engaging and informative as the sessions are, sometimes the greatest information can be gleaned from networking sessions with peers!”

Nicole Garber, Product Owner CX & Process Innovation, PREMIER Bankcard

“The 2020 ICMI virtual conference was well built on relevant and important topics and well executed! The time spent in attending was a great investment for all of the learning. Great job!”

Chris Groshko, Chief Retail Officer,  Advantis Credit Union 
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See you in April!
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